Insurance Coverage

Your Goods Are Protected with Flowgile Logistics Insurance Coverage

At Flowgile Logistics, Inc., we understand that the safety of your goods in transit is a top priority. That’s why we provide comprehensive insurance coverage to give you peace of mind, ensuring that your deliveries are secure every step of the way.

With $1,000,000 in CS commercial insurance, we’re prepared to handle any unforeseen circumstances that may arise on the road. This coverage protects against third-party damages and injuries, safeguarding both our drivers and the communities we serve.

But we go beyond just basic coverage. We also offer $100,000 in cargo insurance, specifically designed to protect the valuable items entrusted to us. Whether it’s essential business shipments or personal deliveries, we make sure your goods are covered from the moment they leave your hands until they reach their final destination.

Choosing Flowgile Logistics means partnering with a team that is dedicated to protecting your shipments. Our insurance guarantees that your deliveries are not only timely and efficient but also fully secured in the event of any unforeseen incidents.

Your trust is important to us, and our insurance coverage is just one of the ways we deliver peace of mind. Let Flowgile Logistics protect your goods today. Curious about our pricing options? Learn more about our flexible, competitive rates designed to fit your business needs. Contact us today to explore the perfect delivery solution for you!

Terms of Service

1. Acceptance of Terms

By scheduling or receiving services from [Your Company Name], you (“Client”) agree to the terms and conditions stated herein. These Terms of Service constitute a legally binding agreement between you and the Company.

2. Services Provided

[Your Company Name] offers residential and commercial moving, delivery, and courier services. The scope of services will be agreed upon before service via written estimate, invoice, or communication.

3. Liability for Damages

  • Clients are encouraged to inspect all items at the time of service and report any visible damages before our team departs the job site.
  • Any damages not reported at the time of service will not be considered for review or reimbursement.
  • We are not responsible for damages to items that are:
    • Left outside or unattended after delivery
    • Not properly packaged or protected by the customer
    • Pre-existing or previously damaged
    • Reported more than 48 hours after service completion

4. Limited Liability Clause

Our maximum liability for any claim, including but not limited to loss, damage, or delay, shall not exceed the lesser of:

  • $100 per item, or
  • The actual cost of repair or replacement (based on depreciation)

5. Items of Extraordinary Value

Clients must notify us in writing in advance of transporting any items valued at over $500. Failure to disclose such items waives our liability for loss or damage.

6. Force Majeure / Weather Exposure Disclaimer

We are not responsible for any damages or losses resulting from weather exposure, including rain, snow, or other acts of nature, particularly when:

  • Items are delivered and left outside per the client’s request or
  • Client fails to move delivered items indoors in a timely manner

7. Client Representation

Clients agree to:

  • Provide accurate and complete information
  • Be present during the move or designate a representative
  • Disclose fragile, high-value, or sensitive items prior to service

Failure to do so releases [Your Company Name] from liability for any resulting issues.

8. Claims & Dispute Resolution

Any claim must be submitted in writing to [Insert Email] within 48 hours of service completion. Claims submitted outside this window will not be considered.

By accepting our services, you agree to resolve any disputes through binding arbitration in the State of Ohio, rather than court litigation.

9. Defamation, Fraud, and False Claims

[Your Company Name] reserves the right to pursue legal remedies for:

  • False or defamatory statements
  • Knowingly submitting fraudulent or exaggerated damage claims
  • Misrepresentation of service facts or personnel conduct

We will report suspected insurance fraud or criminal defamation to the proper authorities.

10. Modifications

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our services constitutes acceptance of the revised terms.

Contact Information

For questions or concerns regarding these Terms of Service, please contact:
[Your Company Name]
[Your Business Address]
[Your Business Email]
[Your Phone Number]